Exchange & Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at voirrfragnance@gmail.com
Returns should be sent to the following address:
CS 73 Basement New Tipu Sultan Society Karachi

If your return is accepted, we’ll send you a return shipping label along with detailed instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, you can always contact us at

Email: voirrfragnance@gmail.com

WhatsApp 0319-5970965

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

The item is defective

The item is damaged

You received the wrong item

This allows us to evaluate the issue and make it right.

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Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on sale items or gift cards.

If you are unsure about your item’s eligibility, please contact us before returning.

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Exchanges

The fastest way to get the product you want is to return the item you have. Once the return is accepted, you may place a new order for your preferred product.